SERVICE + SUPPORT

Preventive Maintenance

Your machines are the backbone of your business, and your preventive maintenance plan should be built to protect them. We design preventive maintenance programs around your specific production needs — not a generic checklist — so you stay in control of productivity. Instead of hoping nothing goes wrong, you gain the confidence of knowing it (most likely) won’t.

From full in-depth inspections to quick OEM-aligned service visits, we keep your equipment cutting accurately, reliably and without surprise interruptions.

Ensure your CNC machines and automation equipment operate at peak performance with a preventive maintenance schedule tailored to your needs. The goal: More uptime. More productivity. Fewer headaches.

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Key Benefits of a Preventive Maintenance Program

A preventive maintenance program is a strategic investment in your operation’s future. Instead of a reactive approach, where problems are fixed as they happen, you can protect your most valuable assets from the start.

By partnering with Hartwig for your preventive maintenance, you ensure your machines continue to produce at peak accuracy and efficiency, maximizing your output and profitability.

Fan Drive Cleaning
Oil Filter Service
Heat Exchanger Cleaning
Reduce Unplanned Downtime

Reduce Unplanned Downtime

Preventive maintenance ensures all electrical and mechanical components of your machines are working properly. It can also catch minor issues in the performance of your machine tools before they become big problems. This allows you to order parts, schedule repairs, and plan for it all within your ERP system — without disrupting the flow of production.

Protect Machine Health and Accuracy

Protect Machine Health and Accuracy

Using ball bar testing, vibration analysis, thermal evaluation and infrared imaging, Hartwig technicians identify early warning signs that could impact accuracy or uptime. All inspections include documented readings on voltages, pressures and machine loads, giving you clear visibility into current performance and part quality as well as helping to reduce scrap.

Inspect Critical Machine Systems

Inspect Critical Machine Systems

Our comprehensive inspections include checking safety components, lubrication, air, hydraulic and coolant systems. We evaluate the condition of ballscrews, linear guides, spindles and sub-spindles while also cleaning radiators, heat sinks and fans to support proper thermal control. These inspections help reduce wear, prevent overheating and maintain stable machine operation.

Maintain Fluids & Filtration Systems

Maintain Fluids & Filtration Systems

Proper fluid and filter maintenance plays a major role in machine longevity and reliability. Our team replaces fluids and filters, including components that are commonly overlooked, to support cleaner coolant, fresh lubrication and healthier systems overall. We also perform fluid contamination analysis and provide clear reporting, enabling you to understand current conditions and any recommended next steps.

Extend Machine Tool Life

Extend Machine Tool Life

Just like a car, proper maintenance can extend the life of your machines by years or even decades. You’ll get the most out of your investment and a better resale value when replacement time finally arrives.

Why shops choose Hartwig’s preventive maintenance

Manufacturers rely on Hartwig’s preventive maintenance program to protect uptime, maintain accuracy and extend the life of their CNC equipment while keeping production moving. They choose Hartwig for our: 

  • ISO 9001–compliant inspections that support aerospace, defense and medical manufacturing requirements
  • Maintenance plans built around your production schedule, minimizing disruption to throughput
  • Clear, data-driven service reports delivered after every visit, with actionable recommendations
  • Lower total cost of ownership and fewer surprise failures
  • Extended machine life and sustained accuracy through proactive, consistent service
  • Factory-trained preventive maintenance technicians who know your machines inside and out

Connect with our Maintenance Experts

Avoid costly CNC machine problems before they start.

For a manufacturer, the most common problems in CNC machine operations are also the most costly. Unplanned CNC machine failures or a sudden CNC machine breakdown can halt your entire production line, leading to missed deadlines and expensive emergency repairs.

Hartwig’s preventive maintenance program is the solution for proactively troubleshooting CNC machine issues. Our technicians are trained to spot early warning signs of wear and fatigue. We identify and resolve minor issues before they can escalate, so you can avoid catastrophic failures that cost you time and money.

 

A detailed CNC machine maintenance checklist

Never miss a critical system check. Our factory-trained service technicians cover a comprehensive three-page service checklist on your machines at each visit. This includes a comprehensive industrial machinery diagnostics to ensure all electrical and mechanical components are functioning correctly, along with inspections of the coolant and way lube systems.

A flexible preventive maintenance schedule for your machines

Control your downtime and accuracy. We understand every minute counts when it comes to production. Our flexible scheduling allows you to minimize the impact of maintenance, even if that means scheduling care for weekends or evenings. With regular maintenance, you will maintain the tolerance you need, ensuring a consistent cut every time.

Expert CNC machine maintenance training for your team

Your Hartwig technician is available to spend time with your operators to answer any questions they may have. They will also point out potential problem areas or warning signs that your team members should be on the lookout for during operation.

Increase the resale value of your equipment

We only represent machine tool builders whose systems are built to last. But when it is time to change your equipment, we want you to get the highest possible value out of your machine. Our service technicians will help you decide what’s best for your floor.

 

Preventive maintenance for your entire shop floor

Our service technicians have the certified expertise to service the full range of equipment in your facility. We manage all your industrial equipment maintenance needs from a single source.

Our preventive maintenance services cover:

  • Preventive maintenance for CNC machines
  • Preventive maintenance for lathe machines
  • Preventive maintenance for milling machines
  • Automation equipment maintenance
  • And all other key machine tool assets

No matter the machine, our team provides the consistent, expert service you need to keep your entire operation running smoothly.

Plan Your Preventive Maintenance

Preventive Maintenance

Frequently Asked Questions: Preventive Maintenance

Service intervals vary based on application, spindle hours, material types and production demands. For most shops, annual or semi-annual service delivers the best balance of uptime and long-term performance.

Your Hartwig representative can create a customized preventive maintenance schedule based on your fleet, workload and accuracy requirements.

Prevention starts with our proactive preventive maintenance program. Our factory-trained service technicians perform comprehensive checks on electrical and mechanical systems to catch minor issues before they become major problems.

Hartwig engineers can perform lifecycle analysis, cost-benefit reviews and productivity studies to determine whether repair, rebuild or complete replacement makes the most financial sense.

We will evaluate downtime risk, service history, accuracy requirements and your long-term production goals to guide your decision. Schedule your preventive maintenance check today.

Yes. Most emergency breakdowns are caused by issues that develop gradually — lubrication failures, loose connections, coolant contamination, bearing wear or alignment drift. Routine preventive maintenance catches these early, significantly reducing unplanned stoppages and emergency repair costs.

Yes. Hartwig services a wide range of CNC equipment across milling, turning, grinding, multitasking and automation. With more than 80 factory-trained service technicians across regional locations, we support both Hartwig-distributed brands and many commonly used machine tools found in modern shops.

Stay ahead of breakdowns — not behind them.

Hartwig’s CNC machine tool preventive maintenance programs are designed with your operation in mind. Whether you need a full, turnkey preventive maintenance program or quick check-ins that keep you compliant and confident, Hartwig helps you stay proactive, productive, and in control.

If you’d like to explore your options or start putting a plan together, we’re here to help—and most conversations take less than 10 minutes. You can also download our Preventive Maintenance PDF to learn more.

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