Hartwig offers preventive maintenance, CNC repair, training and engineering assistance long after installation, along with a fully stocked manufacturing parts warehouse. Our technical staff remains available for site visits, remote troubleshooting, process improvements and application support. Hartwig also provides on-site CNC training, virtual training and classes hosted at our technology centers, to help you build internal expertise and reduce skilled labor shortages.

Delivery and installation timelines vary based on product availability, delivery location, and other logistics. Our team will contact you with an estimated delivery window once your order is processed.

We offer delivery and installation throughout the regions we serve, with locations near major manufacturing hubs. Service availability depends on your specific delivery address and product type. Find your Hartwig rep to see if delivery is available in your area.

Pre-delivery planning helps prevent installation issues before they happen. Our Hartwig experts work with your team in advance to confirm space requirements, electrical and air needs, rigging access and safety considerations, so your CNC machine installation proceeds efficiently. If any concerns are identified, we address them early by working with your team to resolve clearance, utility or access challenges before the machine arrives to avoid installation delays and additional costs.

A Hartwig sales engineer can provide more informational resources for any machine you are considering. Find your Hartwig rep today to get in touch.

If your company is located outside our service area, we can get you connected with a distributor who can help you find the solutions you need. Get in touch with your Hartwig rep and they will point you in the right direction.

Our pre-installation specialists will visit you either in person or virtually to ensure your environment is ready to get your machine tool up and running. You can also assess your own readiness with our online Machine Tool Readiness checklist.

We can get you connected with our partners at Industrical Equipment Capital (IEC), leading experts in helping manufacturers secure the equipment they need to succeed. Learn more by visting our financing page.

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Hartwig represents the following brands: Bardons & Oliver, EOS, Flow, GEMINIS, GF Machining Solutions, HE&M Saw, Kira, Loxin/PKM Tricept, Modig, Okamoto, Okuma, Shibaura Machine, SNK America, Soraluce, and Tsugami.

Yes! We have over $3.5 million in manufacturing support products on hand, in addition to our large network of parts suppliers who can help us get you the parts you need as quickly as possible. Here is the information to contact our parts department: Parts Call Center: (866) 646-3660 Hours: 7:30AM - 5:30PM CST Parts E-mail: parts@hartwiginc.com