Hartwig Services & Support


Hartwig’s equipment and parts specialists combine years of industry experience with unrivaled machine tool knowledge to deliver expert service and consultation on all lines of new and existing CNC equipment. From horizontal lathes to vertical machining centers, you can count on us to keep your equipment running at peak performance.

  • Documented Machine Installations by Hartwig’s factory-trained professionals.
  • Post-Install Service Support provided by Hartwig’s 70+ Service Technicians keep your machines up and running.
  • 24/7 Support via Call Center team of CNC experts.
  • Free Lifetime Technical Training optimizes your staff’s knowledge to operate your machine investment for productivity.
  • Fleet of Service Vans stocked with more than $825,000 in replacement parts to strive for one-and-done visits.
  • Spare Parts Inventory – $3.5 Million Dollars in local inventory; over 95% of all parts requests are filled within 24 hours.
  • Preventative Maintenance programs available to schedule downtime and keep your equipment running for optimized production.

We Are Here For You

More than 70% of Hartwig’s 170 team members provide you with after-the-sale support. Regardless of your shop’s size or the number of machines on the floor, we are here to support you every step of the way. Align with us and we will help you maximize your machine tool productivity and profitability.