Unfortunately, some equipment distributors think of themselves as only selling equipment. That is far from the truth at Hartwig, Inc. Service is the most important thing we do for our clients. We help companies run their equipment more efficiently. We train their operators and programmers. We help them resolve opportunities as new projects come into their shop. In those cases, when they have a problem, we are quick to get there and get that problem resolved. Frequently, you hear the cliché, "Service is our middle name", but not at Hartwig, Inc. Service is our FIRST name!
We will make you the following promise. Once you become part of the Hartwig family, we will not take your business for granted. We prize every relationship with every client. Frequently, you will hear someone from Hartwig speak of a customer as a friend, because they are. The best part of service at Hartwig, Inc. is that our customers recognize how much we care. That is why they voted us #1 Distributor of the Year, three out of the last four years.
