As 2017 comes to a close, I wanted to take this opportunity to express how truly grateful our team is for your business. Also, at the end of each year, it is a perfect time to reflect on what all has been accomplished, and as a new year begins, look ahead at what we hope to accomplish. At the center of it all is an effort to strengthen our focus on meaningful and lasting impressions with our customers.
This year, various efforts were put forth such as developing our customer care team, investing in new software and technologies to improve our internal processes, or growing the size of our Technical Services team to increase our base strength, we have positioned ourselves to continue providing you with unparalleled manufacturing solutions and support.
In addition to the above, I’m excited to introduce our new Hartwig Vision Statement:
To be the first choice for manufacturing solutions and support through customer-driven innovation, best-in-class equipment, product and industry expertise, superior customer care, and unsurpassed value. Hartwig strives to be the name people know, trust, and enjoy partnering with.
This vision statement will guide us to continually raise the bar in all aspects of our business in the years ahead.
There is no time more perfectly suited for expressing our gratitude than this holiday season. Thank you for your trust in us and we wish you a joyful holiday season and a prosperous New Year!
Geoff Hartwig, President